Frequently Asked Questions

We work with a wide variety of metals including:

• Base metals: Steel, aluminum, brass, copper, bronze, and zinc
• Stainless steel: All grades including 304, 316, and specialty alloys
• Precious metals: Silver, gold (with special handling)
• Specialized alloys: Inconel, Hastelloy, and other industrial materials

Our chrome and nickel plating services can be applied to most metal substrates after proper preparation. If you're unsure about your specific material, bring it in for evaluation and we'll recommend the best treatment approach.

Yes, we provide both decorative and functional plating services:

Decorative Plating:

• Decorative chrome for automotive and restoration projects
• Bright nickel for appearance enhancement
• Specialty finishes for architectural and artistic pieces

Functional Plating:

• Hard chrome for wear resistance and dimensional restoration
• Industrial nickel for corrosion protection
• Electroless nickel for uniform coverage and hardness

We'll help you choose the right type based on your specific application and performance requirements.

Our pricing is based on several factors to ensure fair and accurate estimates:

• Size and complexity: Larger or more intricate pieces require additional time and materials
• Surface condition: Items requiring extensive preparation or repair work
• Type of finish: Different plating processes have varying material and time costs
• Quantity: Multiple similar pieces often receive volume discounts
• Timeline requirements: Rush orders may include expedited service fees

We provide detailed written estimates after examining your items, explaining all costs upfront with no hidden fees. Most estimates are completed within 24 hours of evaluation.

Yes, we value our customers and offer several discount programs:

Volume Discounts:

• 5-10% discount for orders with 10+ similar pieces
• 10-15% discount for orders with 25+ similar pieces
• Custom pricing for large industrial orders

Repeat Customer Benefits:

• Preferred scheduling and faster turnaround times
• Special rates for ongoing maintenance contracts
• Priority handling during busy periods

Contact us to discuss your specific needs and learn about available discounts for your project.

Processing times vary depending on the service and project complexity:

Standard Timelines:

• Small items (hardware, jewelry): 3-5 business days
• Medium projects (automotive parts): 1-2 weeks
• Large items (industrial equipment): 2-4 weeks
• Antique restorations: 1-3 weeks depending on condition

Rush Service Available:

We offer expedited service for urgent projects, often completing work in 1-2 days for an additional fee. Contact us to discuss your timeline requirements and we'll work to accommodate your needs.

Minimal preparation is needed from customers, but these steps can help:

What You Should Do:

• Clean items of loose dirt and debris
• Remove any tape, stickers, or temporary attachments
• Separate different metals if bringing multiple items
• Bring photos of the desired final appearance if available

What We Handle:

• Deep cleaning and degreasing
• Rust, corrosion, and old coating removal
• Surface preparation and activation
• Assessment of any repair needs

Don't worry about extensive cleaning - our professional preparation process handles most surface contaminants and conditions.

Chrome and nickel plating serve different purposes and offer distinct characteristics:

Chrome Plating:

• Mirror-like, highly reflective finish
• Excellent corrosion resistance
• Hard, durable surface for wear resistance
• Ideal for automotive, decorative, and functional applications
• More expensive but provides superior appearance

Nickel Plating:

• Satin to bright finish options
• Good corrosion protection
• Excellent for electrical conductivity
• Often used as base layer under chrome
• More cost-effective for functional applications

We'll recommend the best option based on your specific needs, budget, and intended use.

Yes, we specialize in restoring items that others might consider beyond repair:

Common Damage We Address:

• Heavy rust and corrosion
• Pitting and surface irregularities
• Failed previous plating or finishes
• Wear damage and dimensional loss
• Oxidation and tarnishing

Restoration Process:

• Complete assessment of damage extent
• Surface preparation and repair
• Dimensional restoration when needed
• Application of protective finishes

We'll evaluate your items honestly and let you know if restoration is cost-effective compared to replacement. Our experience with antique and vintage pieces means we can often save items with significant sentimental or historical value.

Proper maintenance extends the life and appearance of your finished items:

Regular Cleaning:

• Use mild soap and water for routine cleaning
• Avoid abrasive cleaners or steel wool
• Dry thoroughly to prevent water spots
• Polish with appropriate metal polish when needed

Protection Tips:

• Apply protective wax or coating in harsh environments
• Store in dry conditions when possible
• Address any damage promptly to prevent spreading
• Schedule periodic professional maintenance

We provide specific care instructions with each completed project and offer maintenance services to keep your items looking their best.

Finish longevity depends on several factors, but our quality work provides excellent durability:

Typical Lifespan:

• Decorative chrome: 10-15 years with proper care
• Hard chrome: 15-25 years in industrial applications
• Nickel plating: 8-12 years depending on environment
• Polished finishes: 5-10 years with maintenance

Factors Affecting Longevity:

• Environmental conditions (humidity, salt air, chemicals)
• Frequency and type of use
• Quality of maintenance and care
• Initial surface preparation quality

We use professional-grade materials and processes that often exceed these typical lifespans, especially with proper maintenance.

Yes, we offer convenient pickup and delivery services for qualified orders:

Pickup/Delivery Available For:

• Orders over $500 within our local service area
• Large or heavy items that are difficult to transport
• Commercial and industrial accounts
• Multiple item projects

Service Areas:

• Greater New Orleans metropolitan area
• Jefferson Parish and surrounding communities
• West Bank locations

Contact us to arrange pickup and delivery services. Fees vary based on location and order size. We ensure careful handling and secure transportation of your valuable items.

We maintain strict safety and environmental compliance standards:

Environmental Protection:

• Proper waste treatment and disposal procedures
• Water treatment systems for process effluents
• Air filtration and emission control
• Recycling of metals and materials where possible

Safety Measures:

• OSHA-compliant workplace safety protocols
• Personal protective equipment for all staff
• Regular safety training and updates
• Emergency response procedures

Our commitment to environmental responsibility and worker safety reflects our professional standards and community values.